“Utility Bidder is a nice company to do business with” – Hayri Alpan – Facilities Manager – HTC
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In 1997, HTC was founded in Taiwan and since then has developed to become a leading provider of PCs and smart phones. It boasts numerous industry firsts thanks to its innovative engineering breakthroughs and its smart phones have also won several awards.
HTC Europe is headquartered in Slough from where around 60 staff provide mobile phones and virtual reality technology to a wide European customer base. Hayri Alpan is the Facilities Manager and has been responsible for the 20-year old building for around eight years.
HTC faced high bills
Several years ago, his procurement colleagues engaged a competitor to look after HTC Europe’s gas and energy. However, this company like many other energy brokers went into administration, leaving HTC in the lurch. Hayri said: “The service provided by the original company was not great – and so, it’s no surprise they didn’t last. We were not even aware they had gone out of business as there was no communication from them at all.”
However, their demise left HTC facing high energy bills because their fixed rate plan had ended and they had automatically rolled over into an expensive standard plan. HTC needed help fast and Utility Bidder was recommended to Hayri as a business he could trust.
Utility Bidder provided peace of mind
Founded in 2009, with a range of industry accolades to our name, Hayri recognised that Utility Bidder was a well-established and growing business and our five star Trustpilot reviews along with our size and longevity ensured HTC Europe had peace of mind.
“I was impressed with Utility Bidder from the start,” said Hayri. “Nothing was too much trouble for my account manager Rebecca Lau. Professionals recognise fellow professionals and it’s true that one doesn’t buy from a company, one buys from a person and Rebecca is a credit to Utility Bidder.
“Nothing was too much trouble for her and she recognised that we were losing a lot of money on the standard contract. She worked really fast to compare the market and recommended three separate packages that we could potentially use.”
Having had a negative experience in the past, the HTC Europe team looked into Utility Bidder’s recommendations very closely and then agreed to use GazProm for their gas and E.ON for their electricity.
HTC saved thousands on its bills thanks to Utility Bidder
“Rebecca kept up informed all the way along the journey and demonstrated her knowledge of the market and current trends,” said Hayri. “Her expertise in the industry meant that she was able to negotiate with GazProm on our behalf to have the overcharges on our corporate account backdated – this was a real surprise – and a pleasant one! Better still, the rate we are on now saves us around £14,000 over three years compared to our previous provider. That’s a significant amount.”
Utility Bidder exists to reduce utility bills that impact on our customer’s bottom line. We know that energy bills are a substantial part of business overheads but equally, searching the market for a competitive quote takes effort and time that many firms simply don’t have. Thankfully the award-winning Utility Bidder team not only has the time, but also has the knowledge, experience and tools to make savings for our customers.
Switching energy with Utility Bidder is easy
Hayri adds: “The switching process itself was easy and Utility Bidder ensured there was little to do at our end as everything is done online. There was no red tape or administration to go through and it’s a system clearly designed to make it easy for the customer.
“I have found Utility Bidder to be an efficient and professional company and there is not a pushy sales person in sight. I can’t praise our Account Manager highly enough but everyone who picks up the phone seems to share her proficiency.
“Quite simply, Utility Bidder is a nice company with nice people and I am always happy to recommend them to other commercial organisations.”
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